If you have a passion for serving Veterans, consider coming to work for the Great Plains Veterans Services Center (GPVSC) in Fort Belknap, Montana.
GPVSC is a non-profit organization that provides safe and reliable transportation to Veterans who require assistance traveling to and from VA health care facilities and authorized non-VA health care appointments. These services are for Veterans from all military branches and all age brackets. We currently have five offices serving Veterans across the state of Montana. The GPVSC main office is in North Central Montana, in Box Elder, with four additional offices in Browning, Big Timber, Ft. Belknap and Scobey. These are highly rural areas that can lead to our Veterans having difficulty obtaining VA health care. Additional Veterans Support Services are available at our Main Office located in Box Elder (Rocky Boy’s Indian Reservation). This assistance includes but is not limited to local transportation for overall daily needs, counseling services for such things as PTSD, as well as direct assistance for groceries, utilities, and temporary housing. GPVSC assists in home needs for the elderly, and provides firewood for those in need of heating, funeral, and gravesite assistance for Fallen Warriors. We also have temporary employment opportunities for unemployed Veterans and Veterans just coming out of the service to help them acclimate back to civilian life.
At the direction of the Veterans Support Services Manager, the Veterans Outreach Case Manager will provide outreach to Veterans living within and around the Fort Belknap Indian Reservation. Will support the Veterans Support Services program, including the Staff Sergeant Parker Gordon Fox Suicide Prevention Grant Program (SFSPGP). Conduct data collection on services needed by individual Veterans and family members. Work with the Veterans Support Services Manager to provide services and resources to Veterans to ensure their overall well-being is satisfactory and sufficient to build and maintain a quality lifestyle. Work in a manner which supports the mission of GPVSC, to ensure daily operations, procedures and standards are maintained in accordance with federal, tribal, and state laws and regulations. Serve as the main point of contact for Veterans on the Fort Belknap Indian Reservation.
DUTIES & RESPONSIBILITIES
Conduct needs assessments for Veterans within the Fort Belknap area by making home visits and networking with Veterans throughout the community. Needs assessments include interviewing to identify challenges, barriers, and successes to establish a quality life, stable home, employment and/or education enrollment for Veterans.
Manage the follow-up of developed work plans to ensure Veterans are receiving necessary services.
Work closely with direct supervisor to ensure important information is communicating to develop, monitor and alter work plans.
Serve as an advocate for Veterans by helping them obtain all necessary military documentation and records needed for Veteran benefits and claims.
Serve as a local liaison and coordinate services between Native Veterans and community service providers.
Coordinate with the Warrior Advocate to assist Fort Belknap area Veterans with enrolling in the VA and applying for VA benefits.
Serve as the subject matter expert on applications, forms, and guidelines for Veterans.
Organize educational and informative workshops or seminars regarding VA benefits and other benefits available to Veterans and families of Veterans.
Provide information to tribal and local service providers about VA benefits in order to create a collaborative effort to help Veterans and their families.
Represent GPVSC when attending local Veteran meetings, tribal gatherings, powwows, and other community activities by staffing information tables and providing guidance for Veterans services.
Maintain office filing and record-keeping systems; enter, edit, and retrieve Veteran military and benefit records.
KNOWLEDGE, SKILLS, & ABILITIES
Computer literacy, in Microsoft Office Suite.
Knowledge of modern office procedures, practices, and equipment.
Ability to maintain a calm and positive demeanor in the event of difficult interactions.
Ability to display non-judgmental and empathetic listening skills.
High degree of detail-oriented skill level.
Knowledge and understanding of the importance of adhering to confidentiality standards.
Ability to work collaboratively and maintain a positive work environment.
Skill in establishing rapport and working to build and maintain effective working relationships with Veterans, staff, and community agency representatives.
Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.
Ability to understand and adhere to required administrative policies and procedures.
Excellent communication skills to ensure efficiencies and quality customer service with people from varied backgrounds.
Skill in providing assistance to the public, coordinating activities, providing technical assistance, and working with various community agencies to coordinate services for clients.
Ability to quickly learn complex VA processes for benefits and enrollment, and federal, state, local, and tribal resources, particularly in the field of job services and employment resources.
Three years of experience providing social services outreach or other directly related work.
Preferred: Formal education in social work, sociology, psychology or other directly related field.
Any combination of experience and training which provide the equivalent scope of knowledge, skills, and abilities necessary to perform the work.
Successful applicants will be subject to drug testing, driving history, and criminal history checks.
PHYSICAL DEMANDS & WORKING CONDITIONS
Work is mainly performed on a computer up to 8 hours per day.
Frequent interactions with clients, community members and GPVSC staff.
Occasional day travel required.
Create and maintain a safe/secure working environment by adhering to safety, security, and health requirements. Integrate injury, illness, and loss prevention into job activities by attending any necessary training and implementing best practices.
Minimum: Must hold a valid Montana Driver’s license and successfully complete a driving history check.
Days Off: Typically, Saturday & Sunday (with occasional on-call work)
Work Schedule: Generally, a day-time schedule.
Driver License: Yes Endorsements: None
Job Benefits: Vacation and Sick Leave, paid Holidays
COMPENSATION & BENEFITS
$19.93 per hour
Job type: Full-time
Number of openings for this position: 2
Schedule: 8 hour shift, Monday to Friday
Paid time off
To apply, please send Resume and completed Application Form to cdasilva[at]cmsmontana.com or by mail to Attn: Veterans Outreach Case Manager, PO Box 1251, Helena, MT 59624. If you are a Veteran and wish to claim a Veteran’s preference, please include a DD214 or other supporting documentation. If you wish to claim American Indian preference, please include a current Tribal ID or other enrollment documentation. Call CMS with questions or to get an application at 406-442-4934.
Link to GPVSC website: www.greatplainsveterans.org
Position is open until filled.
Great Plains Veterans Services Center is an Equal Opportunity Employer.