The Helena Housing Authority (HHA) Housing Programs Manager offers a great opportunity to serve the community, work with a talented and dedicated team, and earn competitive pay and benefits including bonuses! In this role, you will positively impact the lives of HHA residents and serve the Helena community. The HHA team provides safe and affordable housing and related services to eligible, low-income families, the elderly, and the disabled.

The Housing Programs Manager leads our housing team and provides compliance oversight. The team administers local and state Housing Choice Voucher (HCV), public housing, homeless and low-income housing tax credit programs, and related services. The successful candidate will apply leadership and organizational skills to ensure policy and regulatory compliance, conduct research, facilitate efficiencies and business process improvements, manage and support staff, and promote service excellence.

DUTIES INCLUDE

• Collaborate with and motivate team members to provide essential housing services to program participants.
• Participate in the development of business process and customer service improvements.
• Oversee effective program operations to serve program participants, maintain compliance with regulations and program administrative plans, as meet HHA goals and performance benchmarks.
• Monitor production, quality control and data integrity.
• Evaluate program eligibility determinations, program files and conduct file reviews.
• Model customer service expectations and effective resident relations through staff training delivery, service to customers, and problem resolution.
• Provide information and Executive Director supports that meet federal, state, and local government communications and reporting expectations.
• Write and maintain operational policies and procedures.
• Supervise and develop a team of Public Housing Specialists, the Housing Choice Voucher Specialist, Inspection Staff, and office administrative staff.

QUALIFICATIONS TO JOIN OUR TEAM

HHA will accept any combination of education and experience equivalent to a bachelor’s degree in business or public administration, management, or a related field and four years of progressively responsible experience with program management, regulatory compliance, customer service, supervision, computer systems, research, and writing.

DEMONSTRATED SKILLS AND ABILITIES

Communications, teamwork, self-development, efficiency, adaptability, resilience, and problem-solving.

COMPUTER SKILLS

• Microsoft Office™ suite including Word, Excel, Outlook, and Power Point
• MS Windows™-based applications
• Search engines & browsers (Google, Chrome, Firefox, Edge)

SALARY RANGE

$66,150 - $85,000 per year depending on qualifications plus health, participation in the Montana Public Employees Retirement System, and generous paid time off.

SIGNING BONUS

HHA is offering a $5,000 signing bonus to the successful candidate. The bonus will be paid after the successful candidate completes the probation period.

TRAINING OPPORTUNITIES

This position provides an exclusive opportunity to gain insight into housing policy and community development. The HHA will provide the successful candidate with training and education with Department of Housing and Urban Development (HUD) and/or other similar federally funded programs particularly public housing, Housing Choice Voucher, federal homeless programs, Low Income Housing Tax Credit (LIHTC) program, and other funding mechanisms including (but not limited to) HOME Investment Partnerships Program (HOME) and Community Development Block Grant (CDBG).

COMPENSATION OPPORTUNITIES

HHA has established a salary range for highly experienced, high performing individuals to achieve individual and organizational performance increases and opportunities to earn up to $92,000 per year.

PUBLIC SERVICE LOAN FORGINESS (PSLF)

Employment with Helena Housing Authority may qualify you to receive student loan forgiveness under the PSLF. Check if you qualify at: https://myfedloan.org/borrowers/special-programs/pslf.

BENFITS

HHA offers medical, dental and vision benefits as well as participation in the Montana Public Employees Retirement System (MPERS) and Deferred Compensation plans. Other benefits include tax-deferred contributions to a health savings plan, Short-Term Disability insurance, Life and Accidental Death & Dismemberment insurance with optional coverages; and a generous paid leave program including 10 holidays plus state general election days, 15 days of vacation leave increasing with years of service up to 24 days, and 12 days of sick leave (3 of which can be used as personal days) per year.

HOW TO APPLY

Submit a cover letter, resume and completed HHA Application Form either by mail to P.O. Box 1251, Helena, MT 59624 or electronically at cdasilva[at]cmsmontana.com.

The HHA Application can be downloaded from this site: https://hhamt.org/employment/.

The position is open until filled. Applications received by midnight, Sunday, March 19, 2023, will receive priority consideration. If a suitable candidate is found during that screening, later applications will not be considered. We look forward to speaking with you!

Question: Please call (406) 442-4934 or email lexe[at]cmsmontana.com.

HHA IS AN EQUAL OPPORTUNITY EMPLOYER

HHA values a diverse, inclusive workforce and provides equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, vaccination status, or any other basis protected by federal, state or local laws. If you require an accommodation to apply, please contact Lynn Exe at the following number or email.

www.hhamt.org

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