The Lewis & Clark Library’s Helena location seeks a full-time Network Support Specialist. The Library is a hub of cultural, recreational, and educational activity. The first free public Library in Montana Territory, Lewis & Clark Library has strong roots and wide-spreading branches, including Augusta, East Helena, Lincoln, and a Bookmobile, plus a book bike. The Library’s culture is innovative, smart, and slightly obsessive about the role high-quality Library service plays in our community and the world.

The full-time Network Support Specialist position analyzes, tests, troubleshoots, and evaluates the Library’s local, remote, and cloud networks, computers, telephone systems, servers, and other data communications.


  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Troubleshoot network or connectivity problems for users or user groups.
  • Perform routine maintenance or standard repairs to networking components or equipment.
  • Install new hardware or software systems or components, ensuring integration with existing network systems.
  • Test computer software or hardware, using standard diagnostic testing equipment and procedures.
The position requires strong analytical and problem-solving skills, as well as advanced computer skills in a Microsoft environment. The successful candidate must also be detail-oriented and be able to plan, organize and prioritize responsibilities.


The education and experience considered necessary to perform these duties is typically acquired by:
  • Education: A bachelor's degree in computer science or related field.
  • Experience: A minimum of three-to-five (3-5) years of experience in an Information Systems field.
Other combinations of education and experience may be considered on a case-by-case basis.


Starting salary for the Network Support Specialist is $65,104.00 annually, with step increases to follow.

Hours per week: 40.


LCL offers a competitive benefits package that includes medical, dental and vision coverage to employees and qualified dependents as well as a State sponsored retirement plan, access to supplemental insurance and a 457b plan. In addition, LCL provides vacation, sick leave and paid holidays.


Please submit your application packet to cms[at] or electronically at A complete application packet will include the following items:
  • Resume and cover letter
  • Lewis and Clark Library Application (available on our website –
  • Three professional references
Applications must be received by December 3, 2023, to be considered. For questions or assistance, email cms[at]